Legal

Privacy Policy

Last updated: 20 August 2026

KOVOLT respects your privacy and is committed to protecting your personal information.

This policy explains what information we collect, why we collect it and how we use it.

1. Information we collect

We may collect information including:

• Your name
• Email address
• Contact form messages
• Restock notification requests
• Order and delivery information when online purchasing becomes available
• Technical information such as browser type, device information and website usage data
• Marketing preferences

2. How we collect information

We may collect information when you:

• Submit a contact form
• Request a restock notification
• Join a mailing list
• Place an order
• Contact us directly
• Browse or interact with our website

3. How we use your information

We may use personal information to:

• Respond to enquiries
• Send requested restock notifications
• Process and fulfil orders
• Provide customer support
• Operate and improve the website
• Prevent fraud and maintain security
• Meet legal and accounting obligations
• Send marketing communications where you have consented to receive them

We will not sell your personal information.

4. Legal bases

Depending on how we use your information, we may rely on:

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Our legitimate interests in operating and improving KOVOLT

You may withdraw consent for consent-based processing at any time.

5. Restock notifications

If you provide your email address to receive a restock notification, we will use it for that purpose.

We will not automatically subscribe you to unrelated marketing communications unless you separately agree to receive them.

6. Contact forms

Information submitted through our contact form will be used to respond to your enquiry and manage related correspondence.

7. Service providers

We may use trusted third-party providers for services such as website hosting, email delivery, analytics, payments, fulfilment and customer communications.

These providers may process information on our behalf only where necessary to provide their services.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, regulatory, accounting and operational requirements.

9. Cookies and analytics

Our website may use cookies or similar technologies for essential website functionality, analytics and performance monitoring.

Where legally required, non-essential cookies will only be used with your consent.

10. Your rights

Under UK data protection law, you may have rights including the right to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of information
• Restrict or object to certain processing
• Request transfer of certain information
• Withdraw consent

You may contact us through the details provided on our Contact page to exercise these rights.

You also have the right to complain to the UK Information Commissioner’s Office.

11. Security

We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse or disclosure.

12. Changes to this policy

We may update this Privacy Policy periodically.

The latest version will always appear on this page together with the date it was last updated.